Email us at support@minglemocktails.com or message us on the Live Chat feature on our website, and we will do our best to resolve the issue with the carrier. We always recommend you use the tracking number to check status with UPS. If it's damaged in transit, file a claim and contact us so we can take the next steps.
If your order never shipped, please reach out so we can look into it (this doesn't happen often)!
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